The customer service industry like every other industry has evolved in tune with the changing demands of the customer. Everyone is looking for instant gratification everywhere and this is especially true when it comes to dealing with a business. We want quick answers, instant response, and faster query resolution. This is probably why customers are particularly happy to see a live chat prompt pop up on a site or a mobile app.
Businesses have recognized this need for instant response and have been integrating live chat software on their sites and mobile apps, but it has been observed that this adoption is limited to the big players or the companies that have deep pockets. It is true that implementing a cutting-edge technology in your business comes with a pretty hefty price tag and of course there is a significant time investment as well. In spite of all these costs and investments, it is obvious now that integrating live chat is imperative if you want to offer great customer experience.
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Small and medium sized businesses, entrepreneurs, and start-ups tend to lose out because of their limited funds and time restrictions. Appy Pie, the pioneers in app building have taken on the mission to make technology affordable for all businesses and accessible to everyone irrespective of their technical knowledge. Expanding their product portfolio, the no code app building platform has announced their latest product – Live Chat software.
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The Live Chat software from Appy Pie is affordable and needs no coding for integration. All you need to do is sign up and subscribe to Appy Pie and you will get a dashboard. Now add the software key in the source code of the website or app and you are all set!
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“Appy Pie has always cared about the small businesses and entrepreneurs and has helped countless businesses by making technology affordable!” says Scot Small, CEO Appy Pie. He further added, “Live Chat software from Appy Pie will make it possible for businesses of all size and scope offer an unparalleled customer experience.
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As an undeniable leader in the field of no code DIY app building, Appy Pie has emerged as the preferred choice among developers all across the world, especially because of the ease of use and the surprisingly affordable subscription plans. However, they have more than just that to offer, like automation software Appy Pie Connect, PWA Store for android and iOS apps, chatbot builder and some pretty interesting new products that are soon to hit the market like the Live Chat software.
