It's common to hear the term 'employee experience' being thrown around. In all likelihood, you probably have an employee app, customer communication apps, HR tools for payroll and job applications. While these are all good things to have in place — providing your employees with an easy way to stay connected or access information when they need it — there's a lot you can do to make their lives easier outside the office, too.
Here are four essential tech tools to help you do this:
Employee surveys are the best way to understand what your employees think of you, your company, and their job. Try asking questions like 'what frustrates you about your role?' or 'What can we do better?'. High engagement with these kinds of questions is an important step in creating a great employee experience.
Pay generators also play a big part in the employee experience. Tools like a paystub generator are great for running payroll, allowing you to set up recurring payments with customizable frequencies. This makes it easy to pay your staff on time every month and make sure they get all their tax deductions sorted without having to worry about spreadsheets or more complicated systems.
Once you've taken the time to figure out what your employees want, it's time to start thinking about how you can make things better for them. This could be anything from onboarding processes to realigning your company values or rethinking its ethics; whatever it is that needs changing in order to improve your business, this is the place to start.
A great way of making changes like these is by using an employee app — not only can they communicate these values more effectively, but they also often come with built-in training programs or timekeeping tools. So, rather than getting an intern to train that new member of the team, you can put them directly in touch with the relevant people — plus, it's great for keeping track of hours worked.
They are all about tracking who's doing what and how effectively they're doing it. Whether you use timekeeping software or simply trust your employees to clock themselves in and out every day, figuring out what works is key. By setting goals and measuring progress against these goals, you'll be able to see which teams are performing well — as well as those that need some extra support behind the scenes. It's worth keeping these factors in mind when setting KPIs (key performance indicators).
Many companies make the mistake of thinking they already provide plenty of opportunities to engage with employees. While this is true in some cases (if you run a factory, full-time staff members would likely have little time to socialize), other businesses find that there are a whole host of ways to help them do just that. Virtual communication tools such as Slack can make it easier for employees from different offices to interact with one another — something that is great for bringing teams together.
You can then use these tools to make changes like creating a collaborative workplace, implementing new training programs, and introducing better employee timekeeping. Aligning these goals with employee needs and feedback will result in even more positive changes for your business.